Customer Service Officer at TeamAce Limited
At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe there is no one size fits all approach. This way, you keep your eyes on the prize and thrive.
Customer Service Officer
Job Type Full Time
Qualification BA/BSc/HND , MBA/MSc/MA
Experience 2 - 3 years
Location Lagos
City Ikoyi
Job Field Customer Care
Salary Range ₦150,000 - ₦200,000/month
Job Summary
As our customer service officer, you will act as the point of contact for customers and provide information by responding to customers' queries and requests. You are to ensure customer satisfaction and provide support to customers. You are also to ensure customer orders are taken appropriately, confirmed, and communicated to the appropriate department using the company’s approved process.
Responsibilities
Requirements:
Salary
NGN 150,000 -200,000 Gross
Method of Application
Interested and qualified? Go to TeamAce Limited on forms.gle to apply
Credit: MyJobMag
Job Type Full Time
Qualification BA/BSc/HND , MBA/MSc/MA
Experience 2 - 3 years
Location Lagos
City Ikoyi
Job Field Customer Care
Salary Range ₦150,000 - ₦200,000/month
Job Summary
As our customer service officer, you will act as the point of contact for customers and provide information by responding to customers' queries and requests. You are to ensure customer satisfaction and provide support to customers. You are also to ensure customer orders are taken appropriately, confirmed, and communicated to the appropriate department using the company’s approved process.
Responsibilities
- Ensure timely responses to customer inquiries and complaints, ensuring customer satisfaction at every step.
- Update the production and logistics schedules to meet clients’ demands.
- Manage delivery schedules, coordinating with drivers and logistics partners to ensure on-time, efficient deliveries.
- Address any customer complaints or issues directly, ensuring problems are resolved swiftly and to the customer’s satisfaction.
Requirements:
- B.Sc./HND in a business-related field.
- Master’s degree in Business Administration (MBA) is an added advantage.
- Minimum of 2 to 3 years of relevant experience in Customer Service management, preferably in retail or food manufacturing.
Salary
NGN 150,000 -200,000 Gross
Method of Application
Interested and qualified? Go to TeamAce Limited on forms.gle to apply
Credit: MyJobMag
